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  • How do I dispute a transaction?

How do I dispute a transaction?

  • August 28, 2018 21:25
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To dispute an unauthorized transaction, you will need to contact Support at (Help > Contact Support).

*Disputes are time sensitive, if you have unauthorized activity on your account, please notify Customer Support immediately.

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USD currency Prepaid Card is issued by Pathward®, Member FDIC, pursuant to a license from Visa® U.S.A. Inc. This card may be used everywhere Visa debit cards are accepted. Use of this card constitutes acceptance of the terms and conditions stated in the Cardholder Agreement.

For UK Residents, Prepaid Cards are issued by PrePay Technologies Ltd, an Electronic Money Institution authorized and regulated by the UK Financial Conduct Authority (FRN: 900010).
For EU and EEA Residents, Prepaid Cards are Issued by PPS EU SA, an Electronic Money Institution authorized and regulated by the National Bank of Belgium.
All Cards are issued pursuant to a licence by Mastercard International. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

In Canada, Visa* Prepaid Card is issued by Peoples Trust Company pursuant to licence by Visa Int. *Trademark of Visa International Service Association and used under licence by Peoples Trust Company.