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Frequently Asked Questions
Card Use

Card Use

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When will I get my card?
How do I activate my card?
How do I check my balance?
How do I change my card's PIN?
Card Tips
How do I report my card as lost or stolen?
ATM Withdrawals
Ordering Cards
Daily Limits for Card Usage
Pre-Authorization Holds
With Hotels
For Gas Stations
With Rental Cars

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USD currency Prepaid Card is issued by Pathward®, Member FDIC, pursuant to a license from Visa® U.S.A. Inc. This card may be used everywhere Visa debit cards are accepted. Use of this card constitutes acceptance of the terms and conditions stated in the Cardholder Agreement.

For UK Residents, Prepaid Cards are issued by PrePay Technologies Ltd, an Electronic Money Institution authorized and regulated by the UK Financial Conduct Authority (FRN: 900010).
For EU and EEA Residents, Prepaid Cards are Issued by PPS EU SA, an Electronic Money Institution authorized and regulated by the National Bank of Belgium. .
All Cards are issued pursuant to a licence by Mastercard International. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated

In Canada, Visa* Prepaid Card is issued by Peoples Trust Company pursuant to licence by Visa Int. *Trademark of Visa International Service Association and used under licence by Peoples Trust Company.

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